FAQs

Do these tours still operate in adverse weather?

Yes, these tours are a go – rain or shine. We would only cancel a tour if there’s a serious risk of injury or death.

What is your cancellation policy?

We request that cancellations be made no less than 24 hours prior to the start of the tour. We understand that emergencies happen though, and can make exceptions depending on the circumstances. Please review our POLICIES page for further details regarding cancellations on your part or our part.

Are these tours wheelchair accessible?

Most of these tours are wheelchair accessible, though some difficulties may arise, such as navigating terrain through cemeteries. Some of these tours also enter businesses where stairs may prove to be an obstacle. If this is the case, please let us know and we can try to accommodate your needs.

Are these tours suitable for children?

That depends on the tour. Friday night tours are strictly 21 and over only – no exceptions. Saturday evening walking tours are open to all ages, but are rated PG-13. In that case, attendance by children is up to the discretion of the parents.

Are pets allowed on these tours?

Saturday evening walking tours are pet friendly, as long as your pet is friendly and is not disruptive to the tour. As Friday evening tours enter businesses, pets are not permitted on Friday tours.

How long do these tours last?

Again, this depends on the tour. Please review the individual tour details for running times.

What time should I arrive?

It is strongly suggested that guests arrive 15 minutes prior to the start of the tour.

What if I’m running late for the start of the tour?

As much as we would like to wait for you to join us, this would be unfair to the other guests. Tours start promptly at the time designated. If you are running just slightly late, you can always try to find us in the vicinity of the starting point and are welcome to join us at that time. Please see our POLICIES page for further details.

Do these tours go inside of the places we’re visiting?

This varies, depending on which tour you’re taking.

Do I need a reservation to attend a tour?

Yes. Tour tickets may be purchased through this site.

Can I book a private tour?

Yes. We may be available for private tours, depending on the size of your group, and upon which day or evening you wish to schedule.

What is your refund policy?

Please see the POLICIES page for details.