Terms and Conditions

By purchasing tickets to any tours or events, you and all parties and guests you have purchased tickets for, agree to the terms and conditions, will adhere to the rules set forth in, and will abide by said rules, terms, and conditions of all said tours or events. Furthermore, it is agreed that you and all parties you have purchased tickets for, agree to the terms set forth in the Waiver of Liability that was provided at the time of ticket purchase. It is the ticket purchasers responsibility to share these terms and conditions, as well as the content of the Waiver of Liability, with all guests they have purchased tickets for.

It is understood that tours or events may be canceled, postponed, or rescheduled for any number of unforeseen circumstances or reasons that are beyond our control.

The Information provided on tours or at events is true and correct to the best of our knowledge. It is offered without guarantee on the part of The Host, Strange & Spooky Cleveland Tours, or WG Krejci LLC. The Host, Strange & Spooky Cleveland Tours, and WG Krejci LLC disclaim all liability in connection with tours or events.

The Host, Strange & Spooky Cleveland Tours, and WG Krejci LLC, are not liable for any injury, liability, damage, harm, or claims resulting from the use of this site, participation or attendance in tours or events.

Cancellation Policy

Since only a specific number of tickets are sold, we cannot give a refund if you do not attend the tour or event you have purchased tickets for. If you cannot attend a tour after making a purchase, it is requested that no less than 24 hours notice be given and a refund or rain check may be issued. In the event of an emergency, a review will be made of your case.

If you are running late and will not be able to join the tour at the starting point at the designated start time, you are welcome to join the tour late if you are able to locate us in the vicinity of the starting point.

Tour or event cancellations, on our part, may occur for reasons beyond our control. In the event of a cancellation, a rain check or refund may be offered

Please be aware that these tours are conducted rain or shine. The only time that a tour would be canceled due to inclement weather is if there would be a risk of injury or death.

No refund will be given after the tour has commenced.